The best way to reach our support team will be through our tollfree number. Normally if our support reps are busy with other customer calls then board people will ask you to send a email to support at zohocrm dot com. Really sorry for the inconvenience caused. Normally our support turnaround time will be immediate, it may take one or two business days based on the severity of the issue reported. Are you getting response to the emails which you send? If you want to avail support directly then please feel free to get in touch with me at 925-965-6592.

Regards,
Rishi
Zoho CRM Support

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Ah yes...got it . Thanks!

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I'm trying to create a formula on a Form that concatenates two text fields for use as a lookup in another form.

When I create the formula:

Episode_Name + " " + Episode_Number

I get the below error. I've tried this on multiple forms with different fields - all with the same result. What am I doing wrong??




-------------------------
Encountered "" at line 1, column 0.
Was expecting one of:
"!" ...
"+" ...
"-" ...
"count" ...
"empty" ...
"exists" ...
"groupCount" ...
"(" ...
"{" ...
...
...
...
...
...
...
...
...
...
"TRUE" ...
"FALSE" ...
"null" ...
...
"input" ...
"this" ...
"list" ...
...
-------------------------------

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in my app I just created a devnote field & date field that are hidden from users, put my own dev notes in there. Alternatively you can use Zoho Wiki, Planner, Write, Share or whatever tool suits you to create your own notes on your app.

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Hi,
I'm loving Zoho Creator so far, but I have a roadblock that I hope has a simple answer.

I'm creating an application to keep track of a Student "Merit/Demerit" behavior system for a middle school. Teachers enter an incident report every time a student earns a positive "merit" or a negative "demerit". I'd like to create a view that only showed a student's name once along with their current total merits, total demerits, and cumulative total ( = merits - demerits). However I can't find a way to make Creator show only one entry per student with just these totals, instead it wants to always show every incident report for every student.

Is this something easy to accomplish? It seems like it would be, but I'm new at this

The app name is "Merits 3" and I believe I've shared it with Support.

Thanks a lot!

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any answer on this? I get the same problem

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Tony,

Search functionality will be made available in a month time. We are close to update.

Arun

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Hi Tony,

Thats a good idea. I am going to put this in our Request list and We will consider something similar to this in our future updates.

Regards,
Harsha.

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@mdsadiqms
Could you please give update on this feature.
What do you mean "very soon".
How can you say that and then take 9 months with no update.

You represent Zoho and this is not honest communication.

Please update your user community.

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Hi,

It would be great to have the ability to add tasks simply by shooting an email to a particular email address..

Being on the road at all and in discussions with clients, there are tasks that come up which are hard to record if you are not in front of a computer...

It would be terrific if we could:
1) Register our email address from which tasks would be allowed to be posted -
2) Have an email address such as mycompany@projects.zoho.com where the task to be added should be sent
3) Have a simple template format where subject line is the task name and the message body can have start date: , end date: etc. that could then be parsed out and used to create the task

This would not be a replacement for using the online system but simply a quick and VERY easy way to collect tasks in one place and then organize them logically at a later time

Mitul Gandhi

actonia

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Hi,

We've had literally each of our clients ask for the ability to add the tasks and milestones created in the Project tool to their outlook or Google calendar..

Clients and Contractors are less likely to want to login and keep track of the project through the project, but they are very inttd in having email notifications for projects assigned to them and the information on the key dates available on their calendar app - that's how they think about the projects, as certain tasks that will happen at a certain time..

Looking forward to your thoughts

Mitul Gandhi
actonia

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Agree.
Please add search feature.

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Thanks for the sharing your direction.
Do you have an update on this feature?

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I am very interested in search function also.
Please advise.

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Hi Jim,

The reason you might be getting this error is that you have chosen a field not to accept any Duplicate values ie you might have checked "No duplicate entries" for a field. And, when you enter a value that has already been entered, an exception is thrown as the one you got. So, kindly check if any of your fields has this option checked and uncheck it. Try adding the data now.

If the problem still persists, kindly Share your application with Support so that we can debug it. Also, provide us with your Username and the name of your application and the Form with which you are having this issue. To Share,

1. Go to the Edit mode of your application and click on Share tab.
2. Here, click on the link "Share to Support"

Thanks & Regards,
Harsha.

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Hi,

When you add an Image field to your Form, a text field will appear in which you have to enter the URL of an Image. An Image stored on your Hard drive cannot be entered here. If you would like to Upload Images, you can do this using the File Upload field. When you Upload an Image, a link will be shown in the View, clicking on which the Image will open.

>>We are aware that any Help about the Image field is not available now in our Help docs. We will be providing information on this in our future updates.

Thanks & Regards,
Harsha.

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Sridhar, I just tweeted about it. I would like to have an app which will sync docs, spreadsheets, etc. with Google Apps and/or other providers. It will help convince users that they can move their data to the cloud and have a peace of mind. This kinda sync will make sense till cloud computing becomes the household name like desktop computers.

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Unlikely the feature was removed. Most likely a bug - will track this down.

Sridhar

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Hi,

Can you please Share your application with Support and let us know the name of your application and your Username so that we can assist you further. To Share,

1. Go to the Edit mode of your application and click on Share tab.
2. Here, click on the link "Share to Support".

Thanks & Regards,
Harsha.

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After some testing I noticed that this problem shows up when creating/editing any record (potential, activity, task) which has Date field in it and date is entered.

If I create a task without date, it goes well. If I enter the date, I get a white screen. In Potentials date is required, so I get the error every time. All records without Date work fine.

So the error is with the Date field somewhere.

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[quote="nicolasarguello"]I'm currently between 2 project management programs and this is essentially a decisive factor for me.

The Projects column isn't subdivided. When working with over 50 projects, it gets tedious to scroll through the different pages looking for the right project, especially if you don't remember the project name. Projects should be categorized, making it easier to visualize a certain type of project.

I work at an NGO. We have several categories: Education, Housing, Healthcare, etc.

Thank you and I hope this request is taken into consideration.

[/list][/quote]

I am not clear what you have done here? I have found it easy to 'sub-divide' the Projects column.

All my projects are 'housed' within 10 categories or subject headings, as you have mentioned with your own organisation.

I fail to understand why you are unable to utilise the same subject headings and sort your projects under these? Am I missing something here?

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Hi Taroon,

You are allowed to associate resumes with status "New" only, so as to avoid the user from reassigning an already associated resume. So please check whether the resume you tried to move was in a status other than "New". In such case you may have to add few more resumes and try. If the issue persists for resumes in "New" status also please let us know. We can schedule a webconference meeting to resolve the issue.

Thanks and regards,
Karthi Mariappan

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Hi Astha,

Thanks for sharing the form code with us.

There is a discrepancy in the value of the url parameter that you have used in the normal form submit. We have mentioned in the [url=http://writer.zoho.com/public/help/writer.rem oteapi/fullpage]help doc[/url] that
[quote]
"It is mandatory to specify the absolute path of the document in url parameter with proper file extension."[/quote]

For example the url value should look like the one mentioned here : http://abc.com/documents/[b]test.html[/b]

While you have mentioned the url value without any file extension and hence the exception "unable to import content".

Please provide an absolute file path as mentioned above and it should work fine.

Hope this clarifies your query.

Regards,
Ahmed

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hi ... i need my application to be private, but i need public access to forms to enter data into the application. I am unclear how to set a form to 'public' status ... where is this option?
dono2081

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Hi,

Sorry for the inconvenience.

On analyzing, it seems the password for the account has not matched and hence this "Authentication failed" error occurred. Just as a sanity check, can you please re-enter your password and see if it works ?

Regards,
Lokesh.

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Hi Matt,

Please modify the Expression of the Formula field as follows to achieve your requirement,
[code:1](((((((Date_Time_2 - Date_Time_1) / (1000 * 3600))).toLong())) + " Hours ") + (((((((Date_Time_2 - Date_Time_1) / (1000 * 3600))).toDecimal() - (((Date_Time_2 - Date_Time_1) / (1000 * 3600))).toLong()) * 60)).toLong())) + " Mins"[/code:1]
This will give you the output like 07 hrs 15 Mins.

Hope this helps. Do get back to us for any further assistance.

Regards,
Harsha.

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Hi,

I want to edit a document using zoho writer inside a Flash application. Is there any way to Integrate Zoho editor into a flash object/container.

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ZOHO TEAM,

You guys have build an outstanding product, second to none. However is not a complete product without the option to receive and send emails from the CRM.

Any word when this might be available? We (and all the paying crm users) are desperately in need of these function.

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fidel.manolopoulos

Thanks for your valuable feature request. E-mail based Project management (i.e posting an event or task by sending an e-mail) is already in our road map, which will be rolled out in future as per the priority. Please bear with us until then.

Do send in your valuable comments. Thanks!
Prasanna
Zoho Projects Team.

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Sometime in the last 24 hours we have received draft posts (sent via email from Zoho Creator) of what looks to be the entire backlog of previously unreceived submissions.

Additionally, the "on hold" category of submissions which we approve and have sent over manually are now sending properly when we request this.

So it appears to be working again!

What I need to know now is:

Do you know how the error occurred? We were almost a week without sent emails, and I have already had to publish the majority of these by retyping them by hand (they are made up of small pieces of information which we must reformat and shift around a great deal when recreating these from scratch rather than automatically. There were almost a hundred submissions processed this way, after three days of true "downtime" on the site before we went this route. It has been a bad week.

Has a fix been implemented? Or has it randomly begun working again, after a period of problems we still can't identify?

I have been planning to upgrade to a professional account on Zoho Creator, but stability is quite critical to our site's success and I have been wondering if Creator could provide the service we require. Knowing how this happened and whether we have the power to keep it from happening in the future will weigh heavily in our decisions in the near future.

Looking forward to an update.

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